Frequently Asked Questions

Find answers to common questions about our platform.

You can reset your password by clicking the "Forgot Password" link on the login page. We will send a password reset link to your registered email address.

The VIP membership gives you unlimited access to all our design tools, real-time team collaboration, unlimited projects, and priority customer support for one full year.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment gateways, including Stripe and Airwallex.

Yes, you can register for a free account to explore basic features. However, advanced features like unlimited projects and team collaboration require a VIP subscription.

If you can't find the answer you're looking for, please visit our Contact page and submit a message. Our support team usually responds within 24 hours.